family set (مسحوق 1كجم +ملح 1.5كجم +رينز 500مل)

• Exchange & Return: within 48 hours only from order delivery

✔️ The product must be:
Unused – Unopened – In original packaging – In the same condition as received

📦 If the issue is caused by Homix (damage or wrong item):
Homix bears full shipping and replacement costs

🚚 If the exchange or return is without defect:
The customer bears all shipping costs

💰 Refund method:
Refunds are issued via bank transfer only within 7–14 business days

📩 How to submit a request (within 48 hours):
• Message 01500502651
• Or via Homix Instagram page messages

📌 Order number is required
Requests without an order number will not be processed.

🚫 Opened, used products or requests without an order number are not accepted.

الدفع عند الاستلام

بالنسبه لكميه المنتج الملح والرينز ، يتم اضافتهم للغساله بمجرد ظهور اللمبه الخاصه بيهم في الغساله وده يترتب علي معدل استخدام العميل للغسالة اما البودر الكيلو يكفي ل ٤٠ غسله بما يعادل ٢٥ جم للغسله الكامله اما البودر ٦٠٠ جم يكفي في حدود ٢٤ غسله